{"product_id":"assistant-ia-tri-service-client-pilote-8h","title":"AI assistant — Support triage and draft replies — 8-hour pilot","description":"\u003cp\u003e\u003cstrong\u003eOrganize incoming requests and prepare replies grounded in your support policies.\u003c\/strong\u003e\u003c\/p\u003e\u003ch3\u003eScope and booked hours\u003c\/h3\u003e\u003cp\u003e1 hour of scoping, 4 hours of configuration, 2 hours of testing and 1 hour of handover; one request source and up to ten intent categories.\u003c\/p\u003e\u003ch3\u003eTarget deliverables\u003c\/h3\u003e\u003cdiv\u003e\u003cul\u003e\n\u003cli\u003eA triage and human escalation rubric.\u003c\/li\u003e\n\u003cli\u003eReply instructions grounded in supplied policies.\u003c\/li\u003e\n\u003cli\u003eA test report covering 30 redacted requests.\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/div\u003e\u003ch3\u003ePlanned verification\u003c\/h3\u003e\u003cp\u003eEach test checks categorization, policy accuracy and escalation; all outgoing replies require human approval.\u003c\/p\u003e\u003ch3\u003eMeasurement\u003c\/h3\u003e\u003cp\u003eHandling time, correct classification rate and edits per draft.\u003c\/p\u003e\u003ch3\u003eWhat to prepare\u003c\/h3\u003e\u003cp\u003eApproved policies, 30 redacted examples and access to a compatible tool.\u003c\/p\u003e\u003ch3\u003eOffer-specific exclusions\u003c\/h3\u003e\u003cp\u003e24\/7 operations, voice agents, refunds and autonomous replies are excluded; no custom connector is included.\u003c\/p\u003e\u003ch3\u003eTerms\u003c\/h3\u003e\u003cp\u003eOne cart unit reserves all the hours shown for this offer. This is a time-based service: listed deliverables are the target scope, subject to access and source checks. Priorities and scheduling are agreed before kickoff. Preparation, testing and handover time are included in the total. No additional hours are billed without approval. Remote, non-physical service with no shipping. Prices are in Canadian dollars, plus applicable taxes. Third-party licences, subscriptions, API fees and hosting are excluded. Only authorized data may be used; AI outputs require human review. No savings, sales or performance are guaranteed. Independent training and services provided by Inovago.\u003c\/p\u003e","brand":"Inovago","offers":[{"title":"Default Title","offer_id":54471737409829,"sku":"INV-COM-AI2-SET-006","price":1480.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0032\/0222\/0121\/files\/automatisation-developpement-service-inovago.png?v=1791231935","url":"https:\/\/www.inovago.com\/products\/assistant-ia-tri-service-client-pilote-8h","provider":"inovago","version":"1.0","type":"link"}